say brand

privacy policy.

last updated: july 2026

say brand ("we," "us," "our") respects your privacy. this policy explains what information we collect, how we use it, and your choices.

1. information we collect

information you provide:

when you make a purchase, sign up for our email list, or contact us, we may collect your name, email address, shipping address, and payment information (processed securely through stripe — we do not store payment details directly).

information collected automatically:

when you visit thesaybrand.com, we may collect standard web analytics data including your IP address, browser type, device information, pages visited, and time spent on the site. we use vercel analytics for this purpose.

cookies:

we use essential cookies required for the site to function (such as cart and checkout functionality). we do not use advertising or tracking cookies.

2. how we use your information

• process and fulfill your orders.
• send order confirmations and shipping updates.
• communicate with you if you've opted into our email list (via omnisend).
• improve our site and understand how visitors use it.
• respond to customer support inquiries.

we do not sell, rent, or trade your personal information to third parties.

3. third-party services

• stripe — checkout and order processing.
• vercel — site hosting and analytics.
• omnisend — email marketing (only if you've opted in).
• shipping carriers (USPS, UPS) — for order delivery.

each of these services has their own privacy policies governing how they handle your data.

4. email communications

if you sign up for our email list, you'll receive updates about say brand. you can unsubscribe at any time by clicking the unsubscribe link in any email. we will never send you emails you didn't opt into.

5. data retention

we retain your order information for as long as necessary to fulfill our legal and business obligations (such as tax records and warranty support). email list data is retained until you unsubscribe.

6. your rights

• access the personal information we hold about you.
• request correction of inaccurate information.
• request deletion of your personal information.
• opt out of email communications.

to exercise any of these rights, contact us at hello@thesaybrand.com.

7. security

we use industry-standard security measures to protect your information, including SSL encryption on all pages and secure payment processing through stripe. however, no method of transmission over the internet is 100% secure.

8. children's privacy

our site is not directed at individuals under 13 years of age. we do not knowingly collect personal information from children.

9. changes to this policy

we may update this privacy policy from time to time. the "last updated" date at the top will reflect the most recent revision.

10. contact

questions about this policy?
hello@thesaybrand.com

11. california residents

if you live in california, you may have additional rights under the california consumer privacy act, including the right to know what personal information we hold about you and the right to request deletion. to exercise these rights, email hello@thesaybrand.com.